Privacy policy

Privacy policy

PRIVACY NOTICE

This Privacy Notice has been prepared by [Çok İyi Gıda A.Ş.], the legal owner of the Handroya brand, in accordance with the Law on the Protection of Personal Data No. 6698 (KVKK) and relevant international standards such as GDPR.

1. Data Controller

Your personal data is processed by the following data controller:

Company Name: Çok İyi Gıda A.Ş
Brand: Handroya
Address: Denizli Organize San. Böl. Mah. Servergazi Cad. No:5 Honaz/DENİZLİ
E-mail: info@handroya.com
Website:
www.handroya.com


2. Types of Personal Data Collected

We may collect the following personal data from users:

  • Name and surname
  • Email address
  • Phone number
  • IP address
  • Delivery and billing address
  • Payment and invoice information
  • Browsing behavior (via cookies)

3. Purposes of Data Processing

Your personal data is processed for the following purposes:

  • Processing and delivering product orders
  • Managing customer service requests
  • Issuing invoices and fulfilling legal obligations
  • Improving user experience and platform functionality
  • Conducting marketing and advertising campaigns (based on your explicit consent)
  • Internal analytics and reporting

4. Legal Basis for Processing

Your data is collected and processed through:

  • Membership or order forms
  • Contact forms
  • Newsletter sign-up
  • Cookies and similar technologies

Processing is based on:

  • The performance of a contract
  • Compliance with legal obligations
  • Legitimate interests
  • Your explicit consent (where applicable)

5. Data Sharing and Transfers

Your data may be shared with:

  • Cargo and logistics companies for delivery
  • Payment service providers
  • Relevant public authorities, as required by law

We do not transfer your data abroad unless you give explicit consent in accordance with legal regulations.


6. Your Rights under KVKK & GDPR

You have the right to:

  • Learn whether your personal data is being processed
  • Request correction or deletion of your data
  • Object to unlawful processing
  • Request compensation for damages caused by unlawful use

To exercise your rights, please contact: info@handroya.com


7. Data Retention

Your data is retained for the duration required by relevant laws and business needs. After this period, it will be deleted, anonymized, or destroyed in accordance with regulations.


8. Updates

We may update this Privacy Notice when necessary. The latest version will always be available at:
www.handroya.com


Effective Date: 01.09.2025
Data Controller: Çok İyi Gıda A.Ş – Handroya